Siebel Communications Server Administration Guide > Configuring Session Communications > Exporting and Importing Configuration Data >

Communications .DEF Files

This section describes the sample communications definitions (.DEF) file that is provided by Oracle. The multichannelA.def contains communications definitions that correspond to the communications configuration named Multichannel configuration A. It supports the voice channel (for Siebel CTI Connect) and email channel (for Siebel Email Response).

The sample .DEF file provided by Oracle is in the following locations:

• bin\language_code, in the Siebel Server installation directory
• bin\language_code, in the Siebel Mobile Web Client installation directory

where language_code represents the language code for the installed software, such as ENU for U.S. English.

Siebel Communications Server does not directly use the .DEF file; it is a sample only. However, in addition to the sample definitions, this file contains comments to help you understand how the communications configuration elements work.

The .DEF file contains the following types of information:

• Communications drivers and profiles
• Configuration parameters
• Communications commands
• Communications events