Siebel Communications Server Administration Guide > Configuring Events and Commands >

Command Data

This topic describes command data. This topic contains the following subtopics:

• Command Data Parameters
• Command Data Example

Command data definitions in the communications configuration data define how communications command parameters are generated for use with a corresponding command.

For example, a command data definition can instruct one of the transfer commands to transfer the caller to the current service request owner, or to display a specified Siebel view, and extract the transfer destination from that view.