Siebel Connector for Oracle Applications > Overview of Siebel Connector for Oracle Applications > Connector Features >

Packaged Integration

Siebel Connector for Oracle Applications includes pre-defined integration points that facilitate business processes involving extensive data exchanges between Siebel Business Applications and Oracle Applications. The following discussions focus on the business process automation, data synchronization, integration infrastructure, and mobile user support that permit these integrations.

Business Process Automation

Siebel Connector for Oracle Applications allows orders to be processed (captured and fulfilled) between Siebel Applications and Oracle Applications R11i. Using Siebel Business Applications, business users can generate quotes or create orders using information that is synchronized with Oracle Applications, submit orders into Oracle Applications for fulfillment and invoicing, and monitor order fulfillment.

The connector allows several auxiliary business processes to be conducted in conjunction with order capture and fulfillment. These processes include:

• Account Management. Users of both Siebel Applications and Oracle Applications can update customer account information.
• Product Management. Item definitions can be maintained in Oracle Applications and published to Siebel Applications.
• Invoicing. An invoice can be generated from Oracle Applications after an order is fulfilled, using synchronized customer account information from Siebel Applications.
• Customer Service. Sales and service professionals can respond to customer inquiries about products, prices, and order status with information obtained from Siebel Applications.

Synchronizing Data

The Connector supports the integration of business processes by synchronizing data objects between the Siebel Business Applications and Oracle Applications. When the system is first set up, an initial data load is used to bring information from Oracle Applications into Siebel Applications. After that, periodic transfers of information between the two applications allow a high level of data consistency. These data integrations are identified in the next sections.

Integrating Siebel Application and Oracle Application Data

Siebel Connector for Oracle Applications provides packaged integration for Siebel Applications with Oracle Applications data. It synchronizes the data between the two applications, as listed in Table 1.

NOTE:  See Siebel System Requirements and Supported Platforms on Siebel SupportWeb for information on which version of Oracle Applications is supported in Siebel 8.0.

The connector includes mappings of equivalent entities between the two applications. These mappings of commonly-required data types take into account the complicated entity relationships existing in both applications. You can modify these mappings to accommodate your business needs. For specific information about these mappings, see Detailed Data Mappings.