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Scenario for Usage Collection

This scenario provides an example of a process performed by the administrator. Your company may follow a different process according to its business requirements.

Introduction

An organization has recently installed Siebel applications and management wants to measure user adoption. They want to collect information about which employees are using the system and which views and microsite pages are accessed most often.

The Administrator

The administrator enables usage collection. He chooses to have the usage-tracking log files output in the XML format and to have new log files created each day.

Each morning the administrator reviews the log files from the previous day, imports them into a customized reporting tool, and distributes the resulting reports to others in the implementation team.