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Sending Correspondence to Fulfillment Centers

When the fulfillment center can access Siebel Correspondence, you can submit fulfillment requests from the Correspondence list.

This task is a step in Process of Setting Up and Using Fulfillment Centers.

To send correspondence to a fulfillment center

  1. Navigate to the Correspondence screen, then the My Correspondence Requests view.
  2. In the Correspondence list, select the correspondence that you want to submit to a fulfillment center.
  3. Select the appropriate fulfillment center in the Fulfillment Center field.
  4. Click Submit.

    The Status field changes to Submitted, and the Document Status field changes to In Queue.

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