This chapter explains how to use SDQ to perform your data cleansing and data matching tasks. It includes the following topics:

• Siebel Data Quality Modes of Operation
• Real-Time Data Matching and Cleansing
• Batch Data Matching and Data Cleansing
• Data Quality Batch Job Parameters
• Cleansing Data Using Batch Jobs
• Generating or Refreshing Keys Using Batch Jobs
• Matching Data Using Batch Jobs
• Customizing Data Quality Server Component Jobs for Batch Mode
• Data Quality Rules
• Merge Algorithm in the Object Manager Layer
• Merging of Duplicate Records
• Process of Merging Duplicate Records
• Using Fuzzy Query
• Calling Data Matching and Data Cleansing from Scripts or Workflows
• Troubleshooting Siebel Data Quality