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Creating a Workflow Process

A workflow process defines the series of actions you want to occur in the workflow. After the workflow process is triggered, it performs the specified actions. In general, a workflow process consists of one or more process steps, which can be Start steps, decisions, invocations of business services methods, subprocesses, or other types of steps. In the current example, the steps are simple.

• Start. Each workflow process must begin with a start step.
• Send Email business service. Predefined business services are available to use for performing actions such as sending email.
• End. Each workflow process must end with an End step.

To create the workflow process you use the Workflow Process features in Siebel Tools.