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Siebel EAI Message-Based Integration

As shown in Figure 1, Siebel EAI supports message-based integration with external applications where Siebel application is the initiator of the request or the receiver. The contents of the messages exchanged are called integration objects. Integration objects are defined in Siebel Tools.

There are two types of integration objects:

• Siebel integration objects. Data to be loaded into or read from a Siebel Business Object.
• External integration objects. Data received from or sent to the external application.

A configuration engine provides configurable data transformation for matching the difference in entities representations, while integration objects represent the information exchanged.

Figure 1. Configurable and Upgradeable Integration