Siebel Field Service Guide > Setting Up and Using Scheduling > Booking Activity Appointments (End User) >

Booking Appointments from the Service Screen

This task is a step of Process of Scheduling Activities.

The Service screen > Service Request List > Activities view provides the Book Appt and Cancel Appt buttons for running the ABS. The Activities view displays the activities associated with service requests.

To book appointments from the Service screen

  1. Navigate to the Service screen > Service Request List > Activities view.
  2. In the Activities list, select an activity record.
  3. Click the Book Appt button.
  4. Using the dialog box, select and confirm an appointment or cancel if none are appropriate.

    See Step 4 in Booking Appointments from the Activities Screen for more information about using the Book Appointments dialog box.

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