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Siebel Mobile Products
Several mobile applications are included in the Siebel product line. Each serves a different purpose and runs on different devices. Often, these applications complement each other. The mobile applications are as follows: Siebel Mobile Web Client and Siebel Remote. A disconnected client and supporting server-side software, respectively. These applications provide intelligent transaction routing, data synchronization, and Store-and-Forward Messaging (SFM) capabilities. Siebel Handheld Application. A disconnected client with data filtering, data synchronization, and Store-and-Forward Messaging capabilities. Siebel Wireless. Siebel applications delivered to client browsers that connect to a Siebel Server through a wireless network. Figure 1 illustrates the hardware platforms on which these products run. NOTE: In Figure 1, form factors refers to the general capabilities, screen shapes, and sizes of the various devices shown in the illustration.
Figure 1. Siebel Mobile Product Platforms
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Table 3 describes the Siebel mobile products' software components and supported hardware devices.
Table 3. Siebel Mobile Product Software Components and Supported Devices
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Siebel Remote |
Siebel Remote Store-and-Forward Messaging |
Siebel Mobile Web Client |
Desktop PCs Laptop PCs Tablet PCs |
Siebel Handheld Applications |
Handheld Application Synchronization Object Manager Store-and-forward Messaging |
Siebel Handheld Client |
Windows-based mobile devices |
Siebel Wireless |
Wireless Object Manager |
Client Browser |
Any mobile device running a supported client browser, including wireless devices and handheld devices |
Table 4 describes the Siebel mobile products' supported Siebel applications and documentation on the Siebel Bookshelf for information about these products.
Table 4. Siebel Mobile Product Supported Applications and Related Documentation
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Siebel Remote |
Almost all Siebel Business Applications and Siebel Industry Applications (Provides the same look and feel as those applications.) |
Siebel Remote and Replication Manager Administration Guide Siebel Store-and-Forward Messaging Guide for Mobile Web Client |
Siebel Handheld applications |
Siebel Sales Siebel Field Service Siebel Consumer Goods Siebel Medical Siebel Pharma |
Siebel Sales Handheld Guide Siebel Service Handheld Guide Siebel Consumer Goods Handheld Guide Siebel Medical Handheld Guide Siebel Pharma Handheld Guide Siebel Store-and-Forward Messaging Guide for Handheld |
Siebel Wireless |
Siebel Sales Siebel Field Service Siebel Partner Relationship Management Siebel Self-Service Applications |
Siebel Wireless Administration Guide |
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