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Using the PCD Viewer


The PCD Viewer provides a mechanism to deliver interactive, digital-marketing content. It enables you to chat, present key messages, use highly-interactive content created using Adobe Flash, video and other formats.

The icons available from the PCD Viewer toolbar are described in Table 41.

Table 41. PCD Viewer Toolbar Icons
Icon
Description
Shortcut

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You can quickly capture responses by selecting the right option. For example, click on the first star to denote Continue Discussion. Click the second star to denote Need Data, the third star might denote Accepted, the fourth star might denote Not Interested and the final star might denote that the customer has Rejected the message.

NOTE:  The number of stars and the associated values is controlled by a List of Values defined for PCD_RESPONSE_TYPE.

None

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Click to close and sign. Sign can immediately navigate you to Signature Capture for Samples screen.

CTRL + I

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Click to save the session. PCD automatically tracks and updates all the interactions and responses along with duration and sectional information. It also automatically updates the products detailed.

None

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Click to switch to markup mode where you may have access to markup capabilities to support the discussion.

CTRL + M

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Erase all markups.

CTRL + E

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Click to add a contact to this session. For example, in group practices, you can easily add multiple physicians to a session.

CTRL + SHIFT +Y

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Click to switch between different product messages.

CTRL + 3

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Click to lock the PCD Viewer. A numeric keypad will appear with a prompt asking you to enter a number between 5 and 8 digits. This number will be required to unlock the PCD viewer.

CTRL + 8

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Click to view help associated with the message you are viewing.

CTRL + 1

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Click to open questionnaire. You can also capture physician's attitude, beliefs and needs using the questionnaires associated to different messages.

CTRL + 5

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Click to show disclosure message.

None

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Click to show related messages. You have access to related messages such as clinical reprints, case studies and so on.

CTRL + 7

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Click to drill down to detailed messages.

CTRL + 2

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Move to previous slide.

None

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Move to next slide.

None

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