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Signing On to Oracle Mobile Sales Assistant for BlackBerry

Oracle Mobile Sales Assistant is an application on your BlackBerry device that exchanges data with the Siebel industry application. To access the data stored in the Siebel industry application you must have an account on the Siebel industry application and must sign on using your user ID and password. When you start Oracle Mobile Sales Assistant you are prompted for this authentication information.

The connection from the BlackBerry device to the Siebel industry application can be by Mobile Data Service (MDS), BlackBerry Internet Service, or direct. You can specify one of those methods or choose Automatic, which tries each method in the order listed previously. If you are unsure what type of connection is available on your BlackBerry device, select Automatic, or seek assistance from your BlackBerry administrator.

To sign on to Oracle Mobile Sales Assistant

1. From the Home screen of your BlackBerry device, choose the Oracle Mobile Sales Assistant icon from the menu.

   To display the full list of applications, click the Menu button. The Oracle Mobile Sales Assistant icon may be in the Downloads folder.

2. Enter your Siebel industry application user name and password in the following format: UserID@@servername, for example, TCOOK@@http://msa.myorg.8866.org.
3. In the Connect menu, choose a connection method: Automatic, Mobile Data Service (MDS), BlackBerry Internet Service, or Direct.
4. (Optional) You can select Remember My Password so that in future the Sign-On screen does not appear, and you are automatically signed on to the Siebel industry application.

   Oracle Mobile Sales Assistant configures the sign on as a one-time set up.

   To display the Sign-On screen again, return to the Oracle Mobile Sales Assistant Home screen, press Menu, and click Settings.

   To remove a previously stored password or cached data, open the Sign-On screen, press Menu, and then click Reset.

   NOTE:  Oracle Mobile Sales Assistant does not support single sign-on (SSO) to the Siebel industry application.