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Scenario for Using Oracle Mobile Sales Assistant for BlackBerry

Oracle Mobile Sales Assistant can assist you with many of your work tasks. A major design feature of Oracle Mobile Sales Assistant is its ability to drill down on related information and its integration with native BlackBerry capabilities. For example, if you are displaying a customer's information (such as name, address, phone number, and so on) you can call the customer by selecting the phone number, send an email by selecting the email address, or get a map by selecting the address.

The user interface of Oracle Mobile Sales Assistant has been designed around the tasks you perform on a daily basis. In this scenario, you are out of town on a sales trip. After breakfast you use Oracle Mobile Sales Assistant and start with the Today screen. After reviewing the list of today's appointments and tasks, you read a note from your regional supervisor asking you to get purchase estimates from your larger customers.

Returning to the list of today's appointments, you select the first event on the list to display its details (purpose of the appointment, contacts, and so on). This appointment is a phone call with a client in another city to take place in 5 minutes. You select the contact's name to display her details. To make sure you are prepared for the call, you scroll down to the contact's detail listing, click the Activities icon, and browse the activities you have listed for this contact. Next, you return to the Contact screen, click the Notes icon, and read through your notes on this contact, such as the members of her project team and the name of her supervisor. You are ready for the call. You return to the Contact screen, select her phone number, and call her.

When the call is over, Oracle Mobile Sales Assistant prompts you to add new tasks or activities as a follow up to the call.

Return to the Today screen to display your next appointment. You click the appointment item and display its details. The appointment is with a customer in this city. You click the contact's name to display his details. As before, you review your notes and activities associated with this contact. You click his phone number to call him and verify the appointment. After verifying the appointment, you return to the Contact screen, click his work address, and then get the map showing his location. You can then get directions from your current location to his office.

This scenario illustrates some of the links between functions in Oracle Mobile Sales Assistant.