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SMC eService Request Screen

Information relating to eService requests is recorded and tracked in the views of the SMC eService Request screen, as shown in Figure 20. An eService request is a customer view of a service request.

Figure 20. SMC eService Request Screen
Click for full size image

NOTE:  This is a read-only screen.

The following lists the details for the SMC eService Request screen.

Display Name

eService Requests

Business Object

Service Request (eService)

Business Component

Service Request (eService)

The following view is available from the SMC Account screen.

View Name
Viewbar Text
Sequence

SMC eService Request View

eService Requests

1
  
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