This chapter explains the Siebel workflows used for employee asset-based ordering. In this chapter, the workflows are grouped in sections that correspond to the business processes that they automate. Each section describes a workflow process and may describe one or more subprocesses that are called by the main process. These are grouped together to shows how the process and its subprocesses are related to each other.

This chapter includes the following topics:

• About Workflows for Employee Asset-Based Ordering
• Workflow to Ungroup Quote Line Items
• Workflow to Ungroup Order Line Items
• Workflow to Edit Quote Line Items
• Workflow to Convert a Quote to an Order
• Workflow to Edit Order Line Items
• Workflow to Submit an Order
• Workflow to Apply an Order to the Service Profile
• Workflows to Modify the Service Profile
• Workflows to Redisplay the Service Profile
• Workflows to Modify a Service Item
• Workflows to Disconnect a Service Item
• Workflows to Suspend or Resume Service Items
• Workflows for Contact-Based Asset-Based Ordering
• Workflows for Quotes and Orders Assets Catalog Views
• Workflows that Support the Automatic Configuration of Customizable Products