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Siebel Order Management Guide > Integrating Order Management with Third-Party Taxation Applications > Handling Unicode Conversion Errors >

Error Prevention During Codepage Conversion

If non-ASCII characters are entered into a required field, an error will be generated during the codepage conversion. The error is contained in the Error Message field of the integration object. The order will not be stopped by an error, but an employee will have to manually calculate the tax. It is therefore important to:

  • Generate guidance messages and error messages to prevent customers from entering non-ASCII characters in a required field. A list of required fields is given in Table 19.
  • Only use lists of values that contain ASCII-compliant values.
    Table 19. Fields Required for the Taxware Integration
    Taxware Field
    Siebel Field
    Siebel Location
    Required in Sales/Use
    Required in WorldTax

    Company ID

    Company ID

    Configuration file

    Yes

    Yes

    Ship-From Country Code

    Ship From Country

    Business service integration object

    Yes

    Yes

    Destination/Ship-To Country Code

    Ship To Country

    Database

    Yes

    Yes

    POO Country Code

    From Taxware

    Business service integration object

    Yes

    Yes

    POA Country Code

    From Taxware

    (Defaulted to the setting in the Taxware Toolkit.)

    Business service integration object

    Yes

    Yes

    Line Item Amount

    Line Total

    Database

    Yes

    Yes

    State Code

    Ship To State

    Database

    Yes

    No

    Zip Code

    Ship To Postal Code

    Database

    Yes

    No

    Document Number

    Quote #

    Database

    No

    Yes

    Tax Point

    Set in Adapter business service

    Set in Adapter business service

    No

    Yes

    Transaction Type

    Set in Adapter business service (value of 1)

    Set in Adapter business service (value of 1)

    No

    Yes

    Seller Registration

    From Taxware

    Set in the Taxware Toolkit. You can pass dynamic data by configuration.

    No

    Yes

    WT Code

    Siebel Sales Product Flag (set to 01) or Siebel Service Product Flag (set to 23)

    Siebel Sales Product Flag (set to 01) or Siebel Service Product Flag (set to 23)

    No

    Yes

    Commodity Code

    Part Number

    Database

    No

    Yes

    Primary Currency Code

    Currency Code

    Database

    No

    Yes
    
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