This chapter explains the Siebel workflows used for customers' asset-based order management.

The workflows are grouped in sections that correspond to the business processes that they automate. Each section describes a workflow process and may describe one or more subprocesses that are called by the main process. These are grouped together to shows how the process and its subprocesses are related to each other.

This chapter include the following sections:

• About Workflows for Customer Ordering
• Workflows to Process an Order Checkout
• Workflow to Ungroup Quotes
• Workflow to Order a Saved Quote
• Workflow to Edit a Delta Quote Line Item
• Workflows to Revise an Order
• Workflow to Reject an Order
• Workflows to Modify Products and Installed Assets
• Workflow to Disconnect Products and Services