Siebel Order Management Infrastructure Guide > Unified Messaging > About Working with Message Responses >

Logging Message Responses

You set logging of message responses by navigating to Administration - Application > Message Types > Responses.

In the Responses list applet, use the Log flag to indicate whether responses are to be logged for a message type. You can use this for suppression of duplicate messages and to analyze the effectiveness of messaging.

Responses are logged to the S_COMMUNICATION table. This table stores marketing campaign responses. and you can view message responses in the existing campaign analysis views.

With response logging enabled, the following message fields are logged:

• Message Type Id
• Message Id
• Response
• Display Mode
• Score
• Language Code
• Position In Message List
• All payload fields with an associated Response Field mapping