Siebel CRM Desktop for Microsoft Outlook Administration Guide > Administering Siebel CRM Desktop > Removing and Upgrading the Siebel CRM Desktop Add-In >

Upgrading the Siebel CRM Desktop Siebel CRM Desktop Add-In

To upgrade to a newer version of the Siebel CRM Desktop add-in, you must first remove the old version of the add-in, and then run the CRMDesktop.msi installation package for the new version. For more information, see How Siebel CRM Desktop Handles Items If the User Removes the Siebel CRM Desktop Add-In.

To upgrade the Siebel CRM Desktop add-in

1. Remove the Siebel CRM Desktop add-in.

   For more information, see Removing the Siebel CRM Desktop Add-In for a Single User.

   Note that the removal process automatically deletes the appropriate directories, application files, and data files.

2. Install the Siebel CRM Desktop add-in.

   For more information, see Installing the Siebel CRM Desktop Add-In for a Single User.