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Siebel CRM Desktop for Microsoft Outlook Administration Guide > How Siebel CRM Desktop Handles Siebel CRM Data > How Siebel CRM Desktop Handles Items If the User Removes the Siebel CRM Desktop Add-InIf the user removes the Siebel CRM Desktop add-in, then Siebel CRM Desktop completely removes all Siebel CRM data. How Siebel CRM Desktop handles a shared Microsoft Outlook item when the user removes the Siebel CRM Desktop add-in depends on if the item is Microsoft Outlook data or Siebel CRM data, and on the type of object. Siebel CRM Desktop handles objects in the following ways:
An Unshared Item Is Not Affected If the User Removes Siebel CRM DesktopIf the user removes Siebel CRM Desktop, then an unshared item is not affected. If the user shares an item in Microsoft Outlook, unshares it, and then synchronizes with the Siebel Server before the user removes Siebel CRM Desktop, then the item is not shared. This item is not affected if the user subsequently removes Siebel CRM Desktop. This situation occurs because Siebel CRM Desktop only deletes Siebel CRM data and extensions to Microsoft Outlook that you deploy through Siebel CRM Desktop. |
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