Siebel CRM Desktop for Microsoft Outlook Administration Guide > Administering Siebel CRM Desktop > Administering Features That Affect Performance >

Administering Batching Options

To control the overall server load, you can administer the number and size of batch requests.

To administer batching options

1. Use an XML editor to open the siebel_meta_info.xml file.

   For more information, see About Files in the Customization Package and Customizing Meta Information.

2. Define or find the existing section under the root tag that contains the name common_settings.

   For more information, see Common_settings Tag of the siebel_meta_info.xml File.

3. Define the following subtags:
   • max_commands_per_batch. Defines the number of commands for each batch.
   • max_ids_per_command. Defines the number of IDs for each command.