Bookshelf v8.0: How Siebel CRM Desktop Transforms a Calendar Event That Does Not Recur

Table 28 describes how Siebel CRM Desktop transforms a calendar event in Microsoft Outlook that does not recur.

Table 28. How Siebel CRM Desktop Transforms a Calendar Event That Does Not Recur
Action in Microsoft Outlook	Work That Siebel CRM Desktop Performs
The user creates an activity that does not recur in Microsoft Outlook.	Creates a corresponding Siebel CRM activity.
The user changes an activity that does not recur in Microsoft Outlook.	Changes the corresponding Siebel CRM activity.
The user deletes an activity that does not recur in Microsoft Outlook.	Deletes the corresponding Siebel CRM activity.
The user changes an activity that does not recur in Microsoft Outlook to a recurring event that matches the Siebel recurrence pattern.	Changes the corresponding Siebel CRM activity.
The user changes an activity that does not recur in Microsoft Outlook to a recurring event that does not match the Siebel recurrence pattern.	Performs the following work: Changes the corresponding activity. Siebel CRM Desktop uses the Siebel recurrence pattern that contains the longest interval between occurrences and that can incorporate all occurrences of the chosen Microsoft Outlook pattern. To match the calendars in a Siebel application and in Microsoft Outlook, Siebel CRM Desktop identifies the list of exceptions for the activity.

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