Siebel CRM Desktop for Microsoft Outlook Administration Guide > Customizing Siebel CRM Desktop > Performing Typical Customization Work >

Customizing the Product Name

The Siebel CRM Desktop client displays the following text in a number of locations:

• Siebel
• CRM Desktop
• Outlook

You can change this text to a custom value.

To customize the product name

1. Use an XML editor to open the package_res.xml file.

   For more information, see About Files in the Customization Package.

2. Create or modify any of the following attributes, as required:
   • <str key="app_name">CRM Desktop</str>
   • <str key="pim_name">Outlook</str>
   • <str key="remote_app_name">Siebel</str>

     For example, in the remote_app_name attribute, change Siebel to the name of your company.

3. Save your changes, republish, and then test your changes.

   For more information, see Republishing a Customization Package.