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Siebel CRM Desktop for Microsoft Outlook Administration Guide > Customizing Siebel CRM Desktop > Customizing the Siebel CRM Desktop Application > Customizing Which CRM Data Siebel CRM Desktop Removes if the User Removes Siebel CRM DesktopThe platform_configuration.xml file allows you to specify which custom data Siebel CRM Desktop removes from Microsoft Outlook. If the user uninstalls Siebel CRM Desktop or changes credentials, then Siebel CRM Desktop removes from Microsoft Outlook all the custom data that the siebel_basic_mapping.xml file describes. You can configure Siebel CRM Desktop to not delete data for a certain object type. Note that Siebel CRM Desktop does not remove Microsoft Outlook data, which is data that the user creates in the native Microsoft Outlook application. For more information, see XML Code to Customize the Data That Siebel CRM Desktop Deletes if You Remove Siebel CRM Desktop. To customize which CRM data Siebel CRM Desktop removes if the user removes Siebel CRM Desktop
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