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Siebel CRM Desktop for Microsoft Outlook Administration Guide > How Siebel CRM Desktop Handles Siebel CRM Data > How Siebel CRM Desktop Handles Microsoft Outlook Calendar > How Siebel CRM Desktop Handles a Siebel CRM Activity That the User Saves, Changes, or DeletesMicrosoft Outlook internally associates a Siebel CRM activity with an appointment or task. Siebel CRM Desktop applies the following logic if a user saves, changes, or deletes a Siebel CRM activity:
The mapping that Siebel CRM Desktop creates between the Microsoft Outlook calendar item and the first Siebel CRM activity is the same as that described in How Siebel CRM Desktop Maps Fields Between Siebel Activities and Outlook Calendar, with Siebel CRM Desktop performing the following additions: |
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