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How Siebel CRM Desktop Handles an Activity

This topic describes how Siebel CRM Desktop handles an activity. It includes the following topics:

• Overview of How Siebel CRM Desktop Handles an Activity
• How an Activity Is Created or Modified
• How Siebel CRM Desktop Processes an Activity
• How Siebel CRM Desktop Resolves Participants and Email Recipients of an Activity
• How Siebel CRM Desktop Displays an Activity in Microsoft Outlook
• How Siebel CRM Desktop Sets the Primary Employee of an Activity
• How Siebel CRM Desktop Handles an Attachment