Siebel CRM Desktop for Microsoft Outlook Administration Guide > Installing Siebel CRM Desktop >

Overview of Installing the Siebel CRM Desktop Add-In

An installation package is a package that is composed of a Windows Installer (msi) file. The Siebel CRM Desktop application provides you with this file, and you can use it to install the Siebel CRM Desktop add-in on the client computer. It includes the following data:

• The installation information for the Siebel CRM Desktop add-in
• The core resource files and images for all languages that Siebel CRM Desktop supports

You can deploy Siebel CRM Desktop through third-party deployment software that you choose. You can use the distribution criteria in these products to distribute software to any group of users, operating systems, domains, workgroups, and so forth. Systems Management Server (SMS) from Microsoft is an example of deployment software. To deploy the Siebel CRM Desktop add-in to multiple users, you can use deployment software to create a collection, and then distribute the distribution package. A collection is a list of users, computers, workgroups, or domains to which you must distribute the software.

You can use third-party deployment software to perform an installation in the background or to perform a removal that uses the default installation parameters. With some deployment software, you can specify various installation parameters.

After you complete the installation and the user starts Microsoft Outlook, the First Run Assistant displays to help the user configure Siebel CRM Desktop. For more information, see Customizing the First Run Assistant.