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Creating Workflow Policy Groups to Manage Siebel Server Load

Workflow policy groups allow you to group policies with similar polling intervals. This distributes the load to allow efficient processing. For example, if you have very critical policies that must be responded to within minutes of the policy trigger event and you have other policies that need a response within a day, you can assign them to different workflow policy groups.

The advantage of selective grouping is that a Workflow Agent's polling resources are focused on a smaller number of policies, which helps make monitoring and action execution more effective.