Siebel Remote and Replication Manager Administration Guide > Administering Siebel Remote > Administering the Remote Client >

Deactivating a Remote Client

This topic describes how to deactivate a remote client.

To deactivate a remote client

1. Locate the record for the remote client.

   For more information, see Locating the Record of a Remote Client.

2. In the End Date field, set a new effective end date that is the current date or an earlier date.

   This step instructs the Transaction Router, Transaction Merger, and Synchronization Manager server components to stop processing requests for the remote client. For more information, see Deactivating a Large Number of Remote Clients.

3. Click Menu, and then click Save Record.
4. Delete the docking directory for the remote client from the Siebel Remote directory on the Siebel Server.

   This step prevents the user from starting a synchronization session with the Siebel Server. The docking directory is located in the SIEBEL_ROOT\Docking directory of the Siebel Server. For more information, see Server Directories for the Remote Client.

5. To clear out any cached user information, stop the Transaction Processor and any Transaction Router tasks that are running.

Deactivating a Large Number of Remote Clients

You can stop the Transaction Processor and Transaction Router before you deactivate a large number of remote clients.

CAUTION:  It is recommended that you stop the Transaction Processor and Transaction Router before you deactivate a large number of remote clients. If a large number of remote clients are end dated, and if the Transaction Processor and Transaction Router are still running, then a very large backlog might result in the siebelsrvr\docking\txnproc directory.