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Siebel Remote Client Software

The Mobile Web Client software runs on the remote client and manages the synchronization process that occurs between the remote client and the Siebel Server. To synchronize, the remote client communicates directly with the Synchronization Manager server component on the Siebel Server. The remote client includes the following items:

• Local Database and file system
• Local Database Initialization Program

Synchronization Options the User Can Choose

To synchronize the remote client, the user can do one of the following:

• Background synchronization. While the remote client is running, the user can choose the File menu and then the Synchronize Database menu item. This action starts the remote client as a background process so that work can continue in a Siebel application or in other Windows applications during the synchronization process.
• Stand-alone synchronization. The user uses the Siebel Remote icon or a scheduling program from a third party. This action allows the user to synchronize without starting the Siebel application. TrickleSync also performs a stand-alone synchronization when it starts a synchronization session. For more information, see How TrickleSync Manages Synchronization Frequency.

For more information, see Local Database Synchronization

Visibility Changes That Impact Access to Records

In general, transactions are not lost after a client reextract. If any visibility changes exist that prevent the user from accessing a particular record in the future, then any transactions that the user made to that record that Siebel Remote has not synchronized are lost when it reextracts the user. For information about saving client transactions, see Extracting the Server Database.