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Additional Siebel-Actuate Reporting Information

This section covers various additional information that pertains to reporting in Siebel applications.

About the Actuate e.Report Designer Professional and Siebel Tools Installation

Note the following points about software installation:

• Actuate e.Report Designer Professional is installed on a Windows client PC from the Siebel Windows client DVD-ROM. Follow the instructions in the Siebel Installation Guide for the operating system you are using.

  Installation of the Siebel Reports Server components is described in the Siebel Installation Guide for the operating system you are using.

• Siebel Report Viewer is automatically installed with a Siebel application when loading the Mobile Web Client environment.
• Siebel Reports Server allows running reports in multiple languages using the same instance of the Reports Server. Unlike in previous versions, there is no need to deploy a language-specific Siebel Reports Server on separate machines.

Be aware of the following configuration file parameters in tools.cfg (the configuration file for Siebel Tools):

• ActuateDevWBDir. Specifies the location of the Actuate e.Report Designer Professional software.
• TemplateDestDir. Specifies the directory location where data supply library files are created when they are exported from Siebel Tools. The default is C:\program files\siebel\8.0\tools\RTPSRC\ENU\LIB. For more information about the enu directory, see About Language Extensions.

The following parameter in the configuration file for each Siebel application must be set as indicated:

• EnableOLEAutomation. By default, this is set to TRUE. This setting allows local generation of Siebel reports.

  NOTE:  This is the case even if you do not have or use the Siebel Object Interfaces feature.

Setting Internal Basic Source Encoding

After Actuate e.Report Designer is installed, the setting for Internal Basic source encoding must be set to Unicode (UCS-2LE).

To make sure Internal Basic source encoding is set properly

1. Open Actuate e.Report Designer Professional.
2. From the application-level menu, choose Tools, Options, and then click the General tab.
3. In the Internal Basic source encoding section, make sure Unicode (UCS-2LE) is chosen.