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Configuring DCOM Exchange Connector Parameters

The Siebel DCOM Exchange Connector has various parameters that you can adjust to optimize performance. This topic describes how to tune DCOM Exchange Connector parameters.

This task is a step in Process of Configuring the DCOM Exchange Connector.

The DCOM Exchange Connector, PIMSI Engine, and PIMSI Dispatcher can all be located on different computers. DCOM Exchange Connectors can run on any computer that is equipped with the sspicnea.exe executable file and certain SSSE DLLs. Use the following procedure to configure DCOM Exchange Connector parameters on any computer where DCOM Exchange Connector software is installed.

To configure Siebel DCOM Exchange Connector parameters

  1. Navigate to the Administration - PIM Server Integration screen, Configuration, and then the PIM Server Integration Configuration view.
  2. In the PIM Server Integration Configuration list, select the record in which the value of Profile Name is Exchange 2000/2003 Connector.
  3. In the Configuration Parameters list, create or modify and save records as required, using the information in Table 24.

    You might be able to use default values for most of the parameters listed. However, you must create records for the Engine Shares section.

Table 24. Exchange 2000/2003 Connector Configuration Parameters


Exchange Virtual Directory Map n

Not applicable

Optional if the default virtual directory of Exchange is defined. If it is not defined, creating this parameter lets you map Exchange Server virtual directory names to a particular Exchange Server computer. The value of this parameter must match another Section in the same profile. For more information about how to set this parameter, see About Using Exchange Virtual Directories.






For Microsoft Exchange 2003, whether or not this parameter is optional depends on your Microsoft Exchange Server settings.

For Microsoft Exchange 2007 servers, you must specify EMAILFULL for this parameter. For additional information on setting values for this parameter, see Using Fully Qualified Email Addresses.

Connector Application Map


Name of an Engine Share (for example, Share1 or Share01)

Not applicable

(Optional) If your Microsoft Exchange Servers are located in several geographical locations, you might be able to improve performance by assigning synchronization tasks for each Exchange Server to DCOM Exchange Connector applications that run nearby.

To do this, create one or more records with Section set to Connector Application Map. In the Parameter field of each record, enter the name of one of your Engine Shares (the shared directories where Exchange Connector applications are run). In the Value field, enter the name of the Microsoft Exchange Server that you want that DCOM Exchange Connector to serve.

You can create as many Connector Application Map records as you have Engine Shares. For more information about this setting, see About Mapping DCOM Exchange Connectors to Microsoft Exchange Servers.

NOTE:  If you have sync-enabled users on more Microsoft Exchange Servers than you have Engine shares, make sure there is an Engine Share on a computer that is not associated with any particular Microsoft Exchange Server. This share can serve users on any Exchange Server that is not explicitly specified in a Connector Application Map record.

Engine Shares


Sharen or Sharenn (for example, Share1 or Share01)

If you have to specify more than nine engine shares, you must use the Sharenn format for all the share names.

Not Applicable

The n in the parameter name must be a unique number. Specify the value of each share as a UNC path to a remote or local file system directory that has been shared, using the format:


Connector applications are run on the computer indicated in the share. For more information about configuring shares, see Setting Up the DCOM Exchange Connector Share Directory.

Preferred Global Catalog Servers


Global Catalog Servern (replace n with 1, 2, and so on)

Not applicable

(Optional) Enter the name of a Global Catalog server.

Indicates one or more preferred Active Directory Global Catalog servers for the DCOM Exchange Connector to contact when identifying SSSE user mailboxes.

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