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Initial Extract of Microsoft Exchange Task and Calendar Records

Table 10 shows how SSSE handles Microsoft Exchange task and calendar records during the initial extract process. For additional information on the initial extract process, see About Synchronizing Records during Initial Extract.

Table 10. Initial Extraction Behavior for a Microsoft Exchange Task Record or Calendar Record
Synchronization Level
Similar Record Exists in Siebel Database and is Visible to the User
Microsoft Exchange Result
Siebel Result

Full Sync or Export Only


SSSE overwrites the Microsoft Exchange record with Siebel data.

SSSE associates the Siebel record with the Microsoft Exchange record

Full Sync


No change to the Microsoft Exchange record.

SSSE creates a new Siebel record and associates it with the Microsoft Exchange record

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