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Setting Search Preferences


You can set search preferences to configure search result formats such as the number of result records displayed on each page, and the default sort mechanism. Search preferences are applied only to Search operations, and are not applied to Find operations. After configuring the search preferences you must log back into the Siebel application for the preferences to take effect.

To set search preferences

  1. Navigate to the Search screen, and then the Search Preferences view.
  2. To change the scope of your search, choose from the options in the following table.
    Field
    Description

    Number of Records

    From the list, choose the number of records to display on each page in the Search Results view.

    Results Window

    Check if you want the search results displayed in a new browser window.

    Default Sort

    Results can be sorted by the following options:

    • Data Source. The results can be sorted by individual business component, for example, Service Request or Account, or by external data source, for example by File System or Web Crawler.
    • Date. The date that the document was last modified.
    • Relevance. The relevance ranking is determined by search engine algorithms and is based on variables such as proximity and frequency. This is not configurable in Siebel Search.
    • Result Type. The result data type, for example, a database record or a PDF document.

    Context Sensitivity

    Check the Context-Sensitive option if you want the Look In default option set by the screen context, for example, if the Search Center is invoked from the context of a particular screen, such as Service Request, the Look In control will automatically be set to that Search object.

    Criteria Reservation

    The Criteria Reservation is configured using the following options:

    • Resume previous search. The search criteria of the previous search operation is preserved, and the search fields are pre-filled for the subsequent search.
    • Clear previous search. The search criteria of the previous search operation is deleted.
  3. Click Save Preference.
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