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Siebel Search Administration Guide covers how to use Oracle's Siebel Search application. It includes tasks such as configuring, and integrating with Oracle Secure Enterprise Search. For customers using the legacy Siebel Search-FAST integration, see Siebel Search Administration Guide Addendum for FAST InStream.

What's New in Siebel Search Administration Guide, Version 8.0, Rev. G

Table 1 lists the changes described in this version of the documentation to support Release 8.0.0.12 of the software.

Table 1. Changes in Siebel Search Administration Guide, Version 8.0, Rev. G
Topic
Description

Features Supported for Find, Search, and Mobile Search

Modified topic. The following features have been added for HTTP indexing:

  • Password encryption
  • Secure indexing
  • Monitoring batch processing for HTTP indexing

Enabling FTP or HTTP Indexing

New topic. Siebel Search provides the ability to index over FTP or index over HTTP. This topic covers switching between FTP and HTTP indexing.

Configuring the RSS Crawler for HTTP Indexing

New topic. This topic describes how to configure the Oracle Secure Enterprise Search Crawler for indexing over HTTP.

Configuring Siebel Search Engine Settings

Modified topic. The following settings have been added for HTTP indexing:

  • Feed URL Prefix
  • Send Index Feed Via HTTP
  • Use Session Mode

The following settings have been modified for HTTP indexing:

  • Batch Split Size
  • Batch Submit Size
  • Feed Access Password

Creating a Server Repeating Job for HTTP Indexing

New topic. It describes how to create the Search Schedule Monitor repeating job for HTTP indexing.

Configuring the Eapps.cfg File for HTTP Indexing

New topic. It describes how to configure session tracking for HTTP indexing.

Configuring Secure Sockets Layer Authentication for HTTP Indexing

New topic. It describes how to configure SSL authentication for HTTP indexing.

Importing the SSL Certificate for HTTP Indexing

New topic. It describes how to import the SSL certificate.

Configuring Single Sign-On Authentication for HTTP Indexing

New topic. It describes how to configure SSO authentication for HTTP indexing.

Configuring User Authentication for Search Queries

New topic. It describes how to configure end user authentication for search queries.

Monitoring Batch Processing for HTTP Indexing

New topic. It describes how to monitor batch processing for HTTP indexing.

What's New in Siebel Search Administration Guide, Version 8.0, Rev. F

Table 2 lists the changes described in this version of the documentation to support Release 8.0.0.7 of the software.

Table 2. Changes in Siebel Search Administration Guide, Version 8.0, Rev. F
Topic
Description

Remote Administration

Configuring Siebel Search Engine Settings

Modified topic. It has been updated to include the following Oracle Secure Enterprise Search remote administration settings:

  • Admin API Namespace
  • Admin API Webserver Address
  • Schedule Name
  • Search Engine Config Filename
  • Web Service Endpoint Address
  • Web Service Endpoint Password
  • Web Service Endpoint Username

Remote Administration

Configuring the Siebel Business Component Connector

Modified topic. It has been updated to include the following Oracle Secure Enterprise Search remote administration settings:

  • Configuration URL
  • Feed Access Password
  • Feed Access User ID
  • Scratch Directory
  • Type
  • className
  • jarFile

Remote Administration

Activating the Siebel Identity Plugin Manager for Oracle Secure Enterprise Search

New topic. This topic covers connection to the Oracle Secure Enterprise Search server. The Oracle Secure Enterprise Search Federation Trusted Entities and Siebel Identity Plugin Manager are activated from Oracle's Siebel CRM administration UI by remote administration.

Remote Administration

Deploying the Business Component Source

New topic. This topic covers remote administration of the Oracle Secure Enterprise Search Connector. This task configures the Oracle Secure Enterprise Search business component source, source group, and schedule.

Remote Administration

Configuring the Siebel File System Connector

Modified topic. It has been updated for remote administration of the Oracle Secure Enterprise Search file system source and schedule.

Field Weights and Automated Keywords

Creating the Siebel Search Center Directory Structure on the Siebel Server

Modified topic. It has been updated to include the file Search_Engine_Config.xml, which is used to support automated keywords and dynamic weights.

Field Weights

Administering Field Weighting

New topic. This topic covers administering field weighting, to determine a field's ranking in the search results.

Automated Keywords

Administering Automated Keywords

New topic. This topic covers verifying the Oracle Secure Enterprise Search cluster settings that are required for generating Siebel Search automated keywords.

Basic Search Operators

Performing a Basic Search Operation

Modified topic. It has been updated to include the following search operations:

  • Exclusion Search
  • Phrase Search

Advanced Search Operators

Performing an Advanced Search Operation

Modified topic. It has been updated to include the following predefined searches:

  • All these words
  • Any of these words
  • Exact phrase
  • None of these words

 

It has been updated to include searching by the following file formats:

  • All
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • PDF

Defining Index Elements

Modified topic. It has been updated to reflect the fact that the following attributes are not supported:

  • is-id
  • id-rank
  • on-name
  • nv-name

What's New in Siebel Search Administration Guide, Version 8.0, Rev. E

Table 3 lists the changes described in this version of the documentation to support Release 8.0.0.6 of the software.

Table 3. Changes in Siebel Search Administration Guide, Version 8.0, Rev. E
Topic
Description

Select the Connector for which settings have been changed, and click Update.

New topic. It describes setting up the Oracle Secure Enterprise Search File System Connector.

Process of Setting Up the Web Crawler Source and Connector for Oracle Secure Enterprise Search Integration

New topic. It describes setting up the Oracle Secure Enterprise Search Web Crawler Connector.

Configuring Siebel Search Engine Settings

Modified topic. Updated to include corrections to the preconfigured values for Dupmarked and Dupremoved.

Setting Up Disconnected Mobile Search

New chapter. This chapter covers installation and configuration of Oracle's Siebel Mobile Search client.

Defining Index Elements

Modified topic. Updated to include index and available field mappings for custom business components.

Configuring the Search Results View

New topic. It describes how to configure the Search results in either quick search mode or results retention mode

Configuring Pick Views for Search and Attach Records

New topic. It describes enabling Find and Attach functionality in Siebel Tools.

Creating Preview Views for Search

New topic. It describes configuring preview views in Siebel Tools.

Configuring the Search Definition on the Siebel Developer Web Client

New topic. It describes configuring the Search Definition for the Siebel Developer Web Client.

What's New in Siebel Search Administration Guide, Version 8.0, Rev. D

Table 4 lists the changes described in this version of the documentation to support Release 8.0.0.5 of the software.

Table 4. Changes in Siebel Search Administration Guide, Version 8.0, Rev. D
Topic
Description

Administering Workflow Management Components

This topic covers enabling the Workflow Management Server components. All Workflow Management components must be enabled for incremental and refresh indexing.

Verifying the Oracle Secure Enterprise Search Source for the Business Component Connector

The Oracle Secure Enterprise Search Authentication Type and Realm fields have been added.

Creating Server Repeating Jobs for Incremental Indexing

This topic has been updated to include Job Templates.

Find Pick View Object

This topic provides an overview of the Find Pick View object for enabling Find and Associate functionality.

Configuring Searchable Find Categories

This topic covers the activation of Find objects to display as searchable Find categories in the Search Center Look In list.

Configuring the Find Results View

This topic covers configuring the view in which Find results are displayed.

Configuring Find and Associate Records

This topic covers enabling Find and Associate functionality in Oracle's Siebel Tools.

Creating Preview Views for Find

This topic covers configuring preview views in Siebel Tools.

Configuring Siebel Communications Server and Find Integration

This topic covers defining Find parameters for CTI (Computer Telephony Integration).

Performing a Find Operation

This topic covers the end-user Find operation.

Associating Results with the Active Record

This topic covers the end-user Find and Associate operation.

What's New in Siebel Search Administration Guide, Version 8.0, Rev. C

Table 5 lists the changes described in this version of the documentation to support Release 8.0.0.3 of the software.

Table 5. Changes in Siebel Search Administration Guide, Version 8.0, Rev. C
Topic
Description

Administering Siebel Server Component Groups

The SearchIncrementalIndexProcessor server component has been removed.

Configuring Siebel Search Engine Settings

The XML Indexable Data Location parameter has been added. This is the Siebel Search Center shared FTP location for storing data for the RSS crawler to access and index.

Configuring the Default Search Definition

This topic has been updated to include a list of Search Definition and Siebel application mappings.

What's New in Siebel Search Administration Guide, Version 8.0, Rev. B

Table 6 lists the changes described in this version of the documentation to support Release 8.0.0.2 of the software.

Table 6. Changes in Siebel Search Administration Guide, Version 8.0, Rev. B
Topic
Description

Features Supported for Find, Search, and Mobile Search

This topic describes the features supported for Find and Search.

Configuring the RSS Crawler for FTP Indexing

The RSS Crawler Grant field has been added.

Configuring the Default Search Definition

This topic covers setting up the default Search Definition, and the Categories displayed in the Search Index Settings view.

Configuring Siebel Find

This chapter describes how to administer Siebel Search Find objects.

Using Siebel Search

This chapter describes Siebel Search end user functionality.

What's New in Siebel Search Administration Guide, Version 8.0, Rev. A

Table 7 lists the changes described in this version of the documentation to support integration with Oracle Secure Enterprise Search.

Table 7. Changes in Siebel Search Administration Guide, Version 8.0, Rev. A
Topic
Description

Setting Up Siebel Search with Oracle Secure Enterprise Search

This chapter covers deployment of Siebel Search with Oracle Secure Enterprise Search.

Configuring Siebel Search Engine Settings

This topic covers the adapter library and search engine parameters for integration with Oracle Secure Enterprise Search.

Configuring the Siebel Business Component Connector

This topic covers administration of the business component connector for integration with Oracle Secure Enterprise Search.

Defining Index Elements

This topic covers the Oracle Secure Enterprise Search index fields that are available for mapping to Business Component fields.

Creating Search Run-Time Events for Custom Search Objects

This topic covers the mapping of user-defined search objects.

What's New in Siebel Search Administration Guide, Release 8.0

Table 8 lists the changes described in this version of the documentation to support Release 8.0 of the software.

Table 8. Changes in Siebel Search Administration Guide, Release 8.0
Topic
Description

Overview of Siebel Search

This chapter includes an architecture and functionality overview.

Configuring Siebel Search Engine Settings

This topic covers administration of search engine parameters.

Configuring the Siebel Business Component Connector

This topic covers administration of the business component Connector.

Configuring Index Mappings

This chapter covers adding user-defined search objects, such as Business Components or Connectors.

Administering Siebel Search Index Settings

This chapter covers administering search index settings. Support has been added for incremental and refresh indexing.

Preconfigured Search Objects

This appendix lists the preconfigured Search objects that are provided for each Siebel application.

Syntax for Filter Search Specifications

This appendix covers the syntax for filtering the index record-set to incorporate custom business rules.

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