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Prerequisites Before Using Siebel Diagnostic Tool

This topic describes the prerequisites that must be met before launching Siebel Diagnostic Tool for the first time. Because Siebel Diagnostic Tool is an entity within Siebel Management Framework, you must first install and configure Siebel Servers, Siebel Management Server, and Siebel Management Agents before using Siebel Diagnostic Tool. Siebel Diagnostic Tool is installed as part of the Siebel Management Server installation; whereas Siebel Management Agents are typically installed as part of the Siebel Server installation.

Figure 13 shows the high-level prerequisite steps you must perform before using Siebel Diagnostic Tool for the first time. You perform these prerequisite steps only once, then you can launch, and use Siebel Diagnostic Tool at any time. For more information on launching Siebel Diagnostic Tool, see Launching Siebel Diagnostic Tool.

Figure 13. Prerequisite Steps Before Using Siebel Diagnostic Tool for the First Time

Figure 13 illustrates the following prerequisite steps:

1. Install and configure one or more Siebel Servers for the enterprise you want to monitor.

   Typically, Siebel Management Agents are installed as part of the Siebel Server installation process. However, if you need to install or reinstall a Siebel Management Agent on a Siebel Server at a later time, you can do so using a separate installer. For information about this installer, see Siebel Installation Guide for the operating system you are using.

2. Install Siebel Management Server.

   Siebel Diagnostic Tool is automatically installed. It is packaged as a WAR file and is incorporated as part of the Siebel Management Server installation. The default directory for the WAR file is: C:\sba80\mgmtsrvr\tomcat\webapps\DiagTool.war.

   CAUTION:  It is recommended that you install Siebel Management Server on a separate dedicated computer.

3. Configure Siebel Management Server.

For more information about installing and configuring Siebel Management Framework entities, see the Siebel Installation Guide for the operating system you are using.