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Siebel Email Response Administration Guide > Tables and Reference > Upgrading to Siebel Email Response Release 7.7 > Siebel Email Response Business Services and WorkflowRelease 7.7 of Siebel Email Response uses the Workflow Process Manager business service to call all workflow processes. Other business service methods can be called from within the workflows. The following business services used by Siebel Email Response will migrate from Release 6.x to Release 7.7, with exceptions noted:
Response Groups and Input ArgumentsExisting input arguments and default input arguments for response groups will be imported. Before upgrading, export your input arguments for all 6.x business services and methods to a file and save it. Customized Mail Agent Business Components from Release 6.x will migrate, but the business components will be used in workflow steps instead of being specified as input arguments to the response group. After Upgrading, customers should perform the following tasks on all Siebel Email Response workflows:
If response groups called workflow processes in Release 6.x, you may be able to use them with modifications. Depending on the number of changes to the workflows, it may be easier to use a standard workflow that accomplishes the same task. Response PropertiesResponse properties have been replaced by the ParseText method on the Inbound Email Manager business service. This method uses one fixed input argument (Text) that specifies the text for which you are looking and one input argument for each response property that you want to parse. For example, for the Text input argument Service Request#:, the response property is 24-57689.
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