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Access Control for Siebel eService
Oracle allows companies to control user access based on the mechanisms listed in Table 1.
Table 1. Access Control Mechanisms
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Application Functionality |
Responsibility (Role) |
Data Partitions |
Organization |
Group Membership |
Access Community |
Ownership |
Position |
For example, you can control user access to Siebel referential data, such as FAQs and eSmartScripts, so that a group of users can view specific FAQs or eSmartScripts. Such a process would involve the following steps:
- Create User Lists
- Create Access Groups
- Assign appropriate User Lists to Access Groups
- Create a Catalog and Categories for that Catalog
- Associate existing referential data, such as FAQs with the Catalog's categories
- Assign Access Groups to desired Categories
For more information on access control, see Siebel Security Guide and Siebel eSales Administration Guide.
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