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Configuring Unicode Support for Analytics Charts

Siebel Analytics itself supports Unicode. However, some third-party products and platforms may not fully support Unicode. For example, the charting image server for displaying charts in Analytics Web is unable to show East-Asian characters in its standard mode. Before you can see Asian characters in the Siebel Analytics Web charts, you must configure some charting templates and convert fonts.

These tasks are described in the following topics:

• Converting Chart Fonts for Analytics Web Charts
• Adding Converted Fonts to Charting Image Server

NOTE:  This note applies if you are upgrading from Siebel Analytics 7.5 versions.
The location, structure, and content of the chart image server directory have changed from Siebel Analytics version 7.5. The image server is now installed under the main installation directory. Also, the file key.txt is no longer required.