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Configuring the ISAPI Plug-In for Siebel Analytics Web

The ability to separate the Analytics Web ISAPI plug-in and the Analytics Web service onto different machines provides control over network and resource allocation and partitioning when firewalls are used.

All of the settings can be configured through the Windows registry and instanceconfig.xml files. The J2EE Container plug-in ties the supported Web server on UNIX to Siebel Analytics Web.

To configure an ISAPI plug-in for Siebel Analytics Web

  1. In the registry located on the Web server, add the following entry:

    HKEY_LOCAL_MACHINE\SOFTWARE\Siebel Systems, Inc.\Siebel Analytics\ Web\7.7\ISAPI\ServerConnectString

    Create the following value:

    sawtcp://<fully-qualified domain name of Web server>:9710

    For example, sawtcp://sastest:9710

    Port 9710 is the default port on which the Analytics Web Service listens to remote procedure calls from one or more plug-ins.

    NOTE:  Make sure that the fully-qualified domain name of the Web server is set up as a host with its own IP address.

  2. Make sure the ports are open, with the hosts shown in the following table:
    Source Port
    Destination Port
    Setting

    All

    80

    allow

    0-65535

    2320

    allow

    0-65535

    48000-48004

    allow

    1024-65535

    9703

    allow

    1024-65535

    9710

    allow

    89

    89

    allow
  3. Adjust the host administration.
    • Navigate to Site Map > Integration Administration > Host Administration.
    • Set the NQHOST.
    • Enter the IP address of the Web server in the Name field.
    • Delete the entry SEGMENTSERVER.
  4. Adjust the Symbolic URLs.
    • Navigate to Site Map > Integration Administration > Symbolic URL Administration.
    • Change all URLs with the value SEGMENTSERVER to NQHOST.
    • Make sure the Host Name points to the IP address of the Web server.
  5. Navigate to List of Value Administration and search for the following value:

    Type: SEG_BRIDGE_PREF

    LIC: ANALYTICS_HOST_NAME

    The Display Value must be <destination Web Server>/Analytics.

    For example, SASTEST/Analytics.

  6. On the Web server, disable the Siebel Analytics Web service.
  7. Adjust the security settings of the client Internet Explorer.

    Go to Internet Explorer menu > Tools > Internet Options > Privacy and set the level to Low.

    
Siebel Analytics Installation and Configuration Guide