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Dynamic Candidates

Dynamic candidates are potential assignees for objects and behave in the same manner as static candidates. That is, dynamic candidates support criteria-based attributes and skills (such as Language), workload criteria, and so on. Assignment Manager determines potential dynamic candidates from an attribute on the object row (as opposed to coming statically from an assignment rule) when processing rules.

For example, if you associate an activity with an asset, and that asset has a team of employees, you can configure Assignment Manager to automatically consider these employees (team) for an activity and have the same employees available as potential candidates for other activities. These employees are known as dynamic candidates. The team of employees associated with the activity is known as the team table because this is the database table where the candidates are stored.

To define dynamic candidates, you use the Person Candidate Source and Organization Candidate Source list of values (LOV) field on the assignment rule.

In summary, the following points explains how static candidate assignment differs from dynamic candidate assignment:

• For static candidate assignment, candidates for each assignment rule are loaded when the server processes start up.
• For dynamic candidate assignment, candidates are loaded when a request is submitted from the attribute team table on the object row.

For more information about candidates source, see Candidates Source Field.