Siebel Assignment Manager Administration Guide > Assignment Manager Concepts > Assignment Manager Components Overview >

About Assignment Objects

In Siebel Assignment Manager, objects represent assignment entities to which candidates are matched based on assignment rules. The concept is analogous to business objects in Siebel eBusiness Applications. A number of predefined assignment objects are available for use by Assignment Manager for the most commonly-used business entities in Siebel eBusiness Applications. Some of the predefined assignment objects are:

• Account
• Activity
• Campaign
• Campaign Contact
• Contact
• Opportunity
• Order (Sales Credit Assignment)
• Product Defect
• Project
• Project Team
• Service Request

For more information about the predefined assignment objects, see Creating Assignment Objects and Object Types Reference.

NOTE:  The predefined assignment objects are intended for use as a guide and may not be applicable to your business needs. It is recommended that you review (and change) the configuration of these objects before using them.

If your deployment requires other objects, or if you need to modify predefined objects, you can create new objects and configure existing objects using Siebel Tools.

CAUTION:  It is recommended that you contact Siebel Technical Support for assignment object creation. If you create your own assignment objects, you run the risk of Assignment Manager assigning incorrect assignments.

You must associate every assignment rule with at least one assignment object. To indicate an assignment object for an assignment rule, you choose an assignment object from the Objects to be Assigned multi-value group (MVG). For information about properties for each of the predefined assignment objects, see About Assignment Object Properties and Creating Assignment Objects.