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Additional End-User Tasks for Opportunity Management in Siebel Communications

For descriptions of other procedures related to opportunities, see the Siebel Bookshelf.

Account and Contact Creation

When adding a prospective customer to the database, end users often first create an account and enter contact information. For more information about creating a customer account, see Accounts in Siebel Communications. For more information about entering a contact, see Contacts in Siebel Communications.