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Adding Infrastructure Information in Siebel Communications (End User)

End users can create a record containing infrastructure information that is associated with a premise through an account.

To add infrastructure information to a premise

1. Navigate to the Premises screen.
2. In the Premises list, click the name of a premise.
3. Click the Infrastructure view tab.

   Two Infrastructure lists appear. The upper list displays accounts and the lower list displays infrastructure.

4. In the upper list, select an account.
5. In the lower Infrastructure list, add a record and complete the necessary fields.

   Some fields are described in the following table.

   Field	Comments
   Attribute	Changes dynamically according to the value selected in Service Type.
   Owner	Customer or account that owns the infrastructure item.
   Value	Information about the data in the Attribute field.