Siebel Communications Server Administration Guide > Using Email, Fax, and Other Systems > Configuring Client-Side Integration for Send Email >
Email Client Parameters
The parameters described in Table 84 specify settings applicable to your client-side email integration. As previously noted, you set these parameters either as server component parameters or as parameters in the [EMail] section of the configuration file, depending on your Siebel client type. For more information about user preferences mentioned here, see Preference Settings for Outbound Communications.
Table 84. Email Client Parameters
Component Parameter for Application Object Manager |
Parameter in [EMail] Section of Configuration File |
|
Default Email Client |
DefaultMailClient |
Set to one of the following:
- Siebel Mail Client
- Lotus Notes
- Microsoft Outlook
Corresponds to the Outbound Communications user preference Email Client. The parameter setting is in effect unless it is overridden by this user preference. If the value is either Lotus Notes or Microsoft Outlook, then the name of the applicable email form must also be specified, using other parameters. The default value is Siebel Mail Client. |
Email Client Debug Level |
DebugLevel |
Specifies the level of debugging information to be logged when Lotus Notes or Microsoft Outlook is used for Send Email. Set it to one of the following:
- 0 - No logging will occur for the email client.
- 1 - Logging will occur for ActiveX and JavaScript (Siebel eScript) associated with the email client. Debugging information is logged to the file siebelmail.log on each user's desktop.
The siebelmail.log file tracks the execution of scripts associated with the Notes or Outlook form. When this parameter is set to 1, email client debugging information is logged as follows:
- For Microsoft Outlook, the file siebelmail.log is overwritten for each new email message that is sent. Additional debugging data is displayed as messages in the user's email mail, with a subject line in the form SiebelDebugLog_activity_ID.
- For Lotus Notes, additional debugging data is logged to the file SiebelEmaildbg.log on in the Lotus Notes directory.
NOTE: You should set this parameter to 1 for a development or test environment only. For a production environment, set it to 0.
|
Email Temporary Attachment Location |
SiebelExtMailClient AttDir |
Specifies the name of the directory to be used to temporarily store email attachments. Specify the name in the following general form (entered on one line): clientpath;serverpath where clientpath identifies the server machine and path to the attachments directory, as accessed from client machines, and serverpath identifies the same directory as accessed from the server itself.
For more information, see Creating and Configuring the Attachments Directory. |
Siebel/Lotus Form |
LotusForm |
Specifies the name of the email form to use as a global default, when Lotus Notes is used as the email client. Typically, this parameter should be set to Siebel Memo. Corresponds to the Outbound Communications user preference Siebel/Lotus Form. The parameter setting is in effect unless it is overridden by this user preference. For more information, see About Installing the Siebel Email Form and subsequent sections applicable to Lotus Notes. |
Siebel/Outlook Form |
OutlookForm |
Specifies the name of the email form to use as a global default, when Microsoft Outlook is used as the email client. Typically, this parameter should be set to IPM.Note.Siebel. Corresponds to the Outbound Communications user preference Siebel/Outlook Form. The parameter setting is in effect unless it is overridden by this user preference. For more information, see About Installing the Siebel Email Form and subsequent sections applicable to Microsoft Outlook. |
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