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Siebel Communications Server Administration Guide > Defining Outbound Communication Requests > About Outbound Communication Requests > Siebel Views for Working with Outbound Communication RequestsEnd users can create and submit communication requests in these views in the Communications screen: Administrators can create and submit communication requests in these views in the Administration - Communications screen: End users see only the requests they have created. Administrators see all requests. NOTE: Procedures in this section assume a non-administrator user, using the My Outbound Requests and My Outbound Request Overview views in the Communications screen. |
Siebel Communications Server Administration Guide |