Siebel Communications Server Administration Guide > Defining Outbound Communication Requests > About Outbound Communication Requests >

Prerequisite Recipient Addressing Information

For an outbound communication request to succeed, the business component records, or other associated records, for the recipients of the communication must have the appropriate contact information defined for them. As necessary:

• Email address, fax number, and pager fields for contacts, employees, partners, prospects, or other potential recipients must contain valid data.
• Mobile device records associated with wireless messaging recipients must contain valid data.

For information about specifying which business components fields contain addressing information, see Configuring Recipient Sources Applets.