This chapter lists the applications administration tasks that are specific to Consumer Sector applications. Topics include:

• Consumer Sector Administrative Setup Tasks
• Selected Setup Procedures

Use this chapter in combination with Applications Administration Guide.

Applications Administration Guide covers the setup tasks that are common to all Siebel eBusiness Applications, such as using license keys, defining employees, and defining your company's structure. It also provides the information you will need to implement, configure, and monitor the Siebel sales, service, and marketing products and to perform data administration and document administration tasks. Some tasks discussed in this chapter might replace the corresponding ones in the administration guide, whereas others might be additional tasks. Make sure you review Table 4 before following the procedures in Applications Administration Guide.

This guide assumes that you have already installed, or if you are an existing customer, installed and completed the upgrade of, a Consumer Sector application. If you have not, go to the Installation/Upgrade section of the Siebel Bookshelf and click the links to the guides that are relevant to your company's implementation.

The Siebel Database Server installation script creates a Siebel administrator account that can be used to perform the tasks described in this guide. For information about this process, see Siebel Installation Guide for Microsoft Windows: Servers, Mobile Web Clients, Tools or Siebel Installation Guide for UNIX: Servers, Mobile Web Clients, Tools, and also Deployment Planning Guide. Also see System Monitoring and Diagnostics Guide for Siebel eBusiness Applications and Siebel System Administration Guide.

CAUTION:  Do not perform system administration functions on your local database. Although there is nothing to prevent you from doing this, it can have serious results, such as data conflicts, an overly large local database, or a large number of additional transactions to route.