Siebel Financial Services Connector for IAA-XML Guide > Troubleshooting > Integration Object Setup Issues >

Verify User Keys of Integration Components


Problem
FINS IAA-XML Transaction Manager cannot create or update a record.
Solution
Make sure the current user keys of the integration components are properly configured. User Keys created by FINS IAA Wizard may not fully meet customized situation. Hence, please customize the user key combination to allow the transaction manager be able to uniquely identify a business component record.
All required fields, not including system fields, need to have initial value when business component creating a new record. Please make sure those fields are properly initialized.
Siebel Financial Services Connector for IAA-XML Guide