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This section describes how to transfer sales orders from Siebel applications to SAP R/3. It also describes how to validate the order and get the real-time status of sales orders from SAP. To execute the Siebel Sales Order to SAP Sales Order data flow, first make sure you have completed the installation steps as described in Installation and Configuration. and all data required for a successful Sales Order Creation (Master Data, Sales Enterprise structure) are in sync with SAP.
This updates information on Credit Status Of Customer, Billing Block, Delivery Block, Pricing Information, and Delivery Proposal/Availability. No orders are created on the SAP side, but Siebel data is updated with the preceding information from SAP.
When you are satisfied with the information in your Sales Order, you can submit sales orders to SAP by clicking Place Order (on the SAP Line Item view). This submits your Siebel sales order to SAP and updates Pricing Data, Delivery, Status information, and SAP Order Number. This may be different from what you got with Validate if there is a time difference between validating and submitting the sales order. After you submit a Siebel sales order to SAP you cannot resubmit the same Siebel sales order to SAP again. To avoid inconsistencies between SAP Sales Order and Siebel Sales Order, implement the state model to prevent any changes in the Siebel sales order after resubmission. For more information on the state model, see Siebel Business Process Designer Administration Guide. After submitting an order to SAP you can still make changes in SAP using the Get Status button (invoking Get Status Data flow). You can also automate the order status update process by configuring SAP to dispatch IDOCs.
In standard integration, the Siebel Connector for SAP R/3 supports the Sales order (Order Type OR in SAP). Order type "TA" is preset for SAP, which is recommended by SAP for order type OR irrespective of language. To extend the Siebel SAP Integration for further SAP document types (RMA, Contracts, and so on), read Creating Integration Touch Points.
Schedule Lines (Delivery Proposal). Schedule Lines cannot be sent from the Siebel application to SAP. They come only from SAP. If you want to send different delivery proposals you must create different line items for the dates and quantity required.
Sales Area. The sales area is limited by the selected primary organization in the Organization field. In the Siebel application, organization is the equivalent of SAP's sales area. You can assign multiple organizations for Siebel quote and orders but SAP accepts only one sales area corresponding to primary organization of order/quote. If you select the wrong primary organization, you may get one of the following messages, depending on the SAP configuration:
Partner Types. The Siebel Connector for SAP R/3 supports Sold To Party, Ship to Party, Bill to Party, and Payer Partner types for sales orders and the data flows are preset for these fields. If you require additional partner types, make sure to modify the data flow maps accordingly.
|Siebel Connector for SAP R/3|